Place marketing audit

Garstang Wyre Lancashire

A marketing audit to increase footfall in an historic market town

Garstang is located between Lancaster and Preston in Lancashire. The town has a strong sense of community and is relatively affluent.  A well populated high street (150+ units) and a weekly market bring a high number of visitors but at other times it can be quiet. There is a strong visitor economy with tourists visiting from nearby caravan parks along with keen cyclists, walkers and boaters with a canal and river nearby.


To market Garstang more effectively to:

  • Increase footfall
  • Support the visitor economy, building on the existing event-led programme
  • Diversify the town’s offer (to visitors)
  • Increase the appeal and awareness of the town to local people and visitors
  • Increase the appeal of the town to younger people


A wide range of recommendations for projects that will attract more people to the town, encourage them to stay longer and interact with residents, visitors and businesses to bring people together which included:

  • New markets
  • Shop Local Campaigns
  • A programme of events for local businesses via the Chamber of Commerce
  • Building on the event-led approach to package together local attractions
  • A review of travel trade relationships
  • A review of all marketing material – consumer, resident and travel trade – in print and online formats


Diane worked with our Economic Development and Tourism teams and local businesses in Garstang to look at how we could increase footfall. She carried out an audit of our visitor material, a review of regular events and markets. Diane was a pleasure to work with and gave us valuable insight into our own area. The resulting report has provided us with a tailored programme to implement in the year ahead along with a wide range of ideas to increase footfall and the appeal of the town to local people and visitors alike.

Karen Stringer, Senior Economic Development Officer, Wyre Council

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High streets, Marketing & Comms, Retail